1. Introduction
PT Tujju Post Production ("Tujju," "we," "us," or "our"), based in Menteng, Jakarta Pusat, Indonesia, operates the website tujju.com. This Privacy Policy explains what personal data we collect, how we use it, and your rights in relation to it.
By using our website or engaging our services, you agree to the collection and use of information in accordance with this policy.
2. Data We Collect
We collect personal data in the following ways:
Information you provide directly:
• Name, company name, email address, and phone number submitted through our contact or booking forms
• Project details and file materials shared with us in connection with a service engagement
• Communications sent to us via email or messaging platforms
Information collected automatically:
• IP address, browser type, and pages visited, collected via standard web analytics tools
• Cookies and similar tracking technologies (see Section 6)
3. How We Use Your Data
We use the personal data we collect to:
• Respond to enquiries and manage project bookings
• Deliver and administer our post-production and localization services
• Send service-related communications, including project updates and delivery notifications
• Improve our website and understand how visitors interact with it
• Comply with legal obligations applicable to us as a PT under Indonesian law
We do not use your data for automated decision-making or profiling.
4. Legal Basis for Processing
We process your personal data on the following bases:
• Contract performance — where processing is necessary to fulfil a service agreement with you
• Legitimate interests — to respond to enquiries, maintain our website, and operate our business
• Legal obligation — where we are required to process data under applicable Indonesian law, including Law No. 27 of 2022 on Personal Data Protection (UU PDP)
• Consent — where you have expressly consented, such as signing up for communications
5. Data Sharing and Disclosure
Tujju does not sell, rent, or trade your personal data to third parties. We may share data in the following limited circumstances:
• With service providers and subcontractors who support our operations (e.g. cloud storage, analytics) — only to the extent necessary and under confidentiality obligations
• With clients or counterparties where required to deliver a project you are party to
• With government authorities or law enforcement where required by Indonesian law
All third parties with whom we share data are required to handle it in accordance with applicable data protection law.
6. Cookies
Our website uses cookies and similar technologies to:
• Understand how visitors navigate the site (analytics)
• Remember your preferences
You can control cookie settings through your browser. Disabling cookies may affect some functionality of the site. We do not use cookies for advertising or behavioural tracking.
7. Data Retention
We retain personal data for as long as necessary to fulfil the purposes set out in this policy, or as required by law. In practice:
• Enquiry and contact data: retained for up to 2 years from last contact
• Project materials and working files: retained for [X] months following final delivery, then securely deleted or archived per the agreed terms of the engagement — fill this in with your actual retention period before publishing
• Financial records: retained for the period required under Indonesian tax and corporate law
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include:
• Encrypted file transfer for all project materials
• Role-based access controls — only assigned team members can access a given project's files
• Physical access controls at our facility in Menteng, Jakarta Pusat
No method of transmission over the internet is 100% secure. We will notify affected individuals and the relevant authority in the event of a data breach as required by applicable law.
9. Your Rights
Under Indonesian Law No. 27 of 2022 on Personal Data Protection (UU PDP), you have the right to:
• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data (subject to legal retention obligations)
• Withdraw consent where processing is based on consent
• Object to processing based on legitimate interests
To exercise any of these rights, contact us at the address below. We will respond within 14 business days.
10. Children's Privacy
Our website and services are directed at businesses and professionals. We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has submitted personal data to us, please contact us and we will delete it promptly.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of this document will reflect the date of the most recent revision. We encourage you to review this page periodically.
13. Contact
For questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact us:
PT Tujju Post Production
Menteng, Jakarta Pusat, Indonesia
Website: tujju.com
Email: Finance@tujju.com